What is the lead time for a Cast Iron Radiator?

Ready-made radiators can be dispatched for next day delivery if ordered before 12 noon, otherwise these will be dispatched within 1 working day from the order being placed. Bespoke, painted cast iron radiator orders will be ready for dispatch in 15 working days. Hand Burnished orders can take up to 6 weeks to complete. We shall contact you to let you know when your order is ready to arrange a convenient delivery date with you.

Can I install pipework before receiving my cast iron radiators?

All measurements given are for guidance only and should not be used for the fixing of pipework.Due to our radiators being bespoke and hand assembled, variations in seal compression and the machined faces can occur. We are able to supply measurements prior to dispatch once we have completed the assembly process should you require them. Home Refresh accepts no responsibility for customers who choose to install pipe work prior to having their cast iron radiators delivered to site.

How do I determine what size cast iron radiator need?

The size of the cast iron radiator you require will depend on the size of the room you wish to heat. A BTU (British Thermal Unit) is a unit of measurement of heat per hour. Each radiator comprises of a number of sections assembled at Trads. Each section generates a specific BTU. If you divide the total room BTU requirement by the individual section BTU output, it will give you the total number of sections required for that room, which may be split into one or more radiators as space permits.

Whats included in my cast iron radiator order?

Your cast iron radiator will include all leg and mid sections. You have an option to add wall stays, thermostatic or manual valves, bleed nipples and pipe shrouds to your order. For ready-made cast iron radiators you will need to continue shopping to add these items to your basket. For Build Your Own cast iron radiators you will be prompted to add these items in a step by step process.

How do I maintain my cast iron radiator?

Painted radiators simply need to be wiped with a damp cloth and dried with a soft non-abrasive one, as and when required. Our hand burnished finish on our cast iron radiators is offered with a lacquer coating for an additional charge, this will protect the radiator from rusting, particularly in a bathroom setting. If this option is not chosen we recommend a regular application of 3 in 1 oil. Rust can be removed from the radiator should it develop with WD40 or a similar product.

What guarantee is offered with my cast iron radiator?

All Cast Iron Radiators come will a full lifetime guarantee, subject to terms and conditions.

What connections will fit my cast iron radiator?

All our cast iron radiators and towel rails can be fitted using standard BSP fittings. BSP Sizes are always in imperial measurements – our cast iron radiators are fitted with half inch BSP reducing bushes, unless other specified.

What is my returns policy for my cast iron radiator?

As many of our cast iron radiators are ordered as bespoke items that are made to order, we are not able to offer a ‘Sale or Return Policy’ for non-faulty goods. If you believe your cast iron radiator to be incorrect or faulty please contact a member of our team who will be able to advise you on the best course of action to take. Email info@homerefresh.co.uk

What is the maximum operation pressure for my cast iron radiator?

We do not recommend running the cast iron radiators on systems that operate above 45 PSI (3.10 bar)

For overseas delivery please call 0161 706 0551.